Privacy Policy

Effective Date: March 18, 2025

Managing the Mental Load (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, products, and services. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.

1. Children Under the Age of 13
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete it. If you believe we have collected such information, please contact us at tanah@managingthementalload.com.

2. How We Collect Personal Information
We only collect personal information necessary to provide our services and for legitimate business purposes.

Information You Provide to Us:There are various places on our website where users may provide information, including: communicating with us via contact forms, providing comments or feedback, opting in to receive free resources, joining our newsletter subscription, or ordering products via the website.We use the information you provide to deliver the requested product and/or service, improve our overall performance, and provide you with offers, promotions, and information.

Information We Collect Through Automatic Tracking Technology: When you visit our website, we may use automatic data collection technologies, including Google Analytics, to collect certain data, such as IP address, browser type, device information, pages visited, time spent on our website, and referring websites.The information we collect automatically is used for statistical data and does not include personal information. It is used to improve website functionality and user experience.

3. Use of Cookies and Pixels
We use cookies and tracking pixels to enhance user experience and analyze website traffic. Cookies are small data files stored on your device. You can disable cookies in your browser settings. We may use Facebook Pixel, Google Analytics, and other third-party tools to track visitor interactions.

4. Third-Party Use of Cookies
Some third parties, such as analytics providers and advertisers, may use cookies when you visit our website. We do not control third-party cookies. Please review their privacy policies for more details.

5. Email Information
If you provide your email address, we may use it to send updates, newsletters, or marketing materials. If you contact us by email, we may keep a record of your message, email address, and our responses. We protect these communications the same way we protect other personal information collected through our website, forms, or purchases.

6. Email Policies
We do not sell or share your email address with third parties. Your email is used only for communications related to Managing the Mental Load.

We follow the Canadian Anti-Spam Legislation (CASL) when sending emails, which means you’ll always know who it’s from and how to reach us. Every email we send includes an easy way to unsubscribe if you no longer want to hear from us—just click the unsubscribe link, and you’ll be removed from our list.

7. Why We Collect Personal Information
We collect your information to provide you with resources, guides, and tools related to managing the Mental Load. This includes downloadable PDFs, email updates, and products designed to support you.

When you sign up for our email list, download a resource, or purchase a product, we collect your information to record and support your participation in these activities. This allows us to track your preferences and keep you informed about relevant resources, updates, and new offerings that align with your interests. Your privacy is important to us, and we handle your data with care to ensure a seamless and valuable experience.

8. How We Use the Information That You Provide to Us
We use personal information to operate and improve our website, provide you with resources and content related to managing the Mental Load, offer products and services, process purchases, fulfill any agreements between you and Managing the Mental Load, and support customer service needs. Your information also helps us communicate updates, special offers, and relevant content while ensuring our business runs smoothly and efficiently.

9. Disclosure of Your Information
We do not sell, rent, or share your personal information with third parties. However, we may disclose your information if required by law, to comply with legal obligations, or in response to valid requests from authorities. Additionally, we may share information when necessary to protect our rights, enforce our policies, or ensure the safety of our users and our business.

10. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, misuse, or disclosure. Our security practices include encryption, secure servers, and other safeguards to help keep your data safe.
However, while we make every effort to protect your information, no method of data transmission over the internet or electronic storage is completely secure. Because of this, we cannot guarantee absolute security. We encourage you to take precautions when sharing personal information online.

11. Visitors’ GDPR Rights
If you are accessing this website from within the European Union (EU), you are entitled to certain rights under the General Data Protection Regulation (GDPR). These rights include:

Access and Control: You have the right to request access to the personal data we store about you and to request corrections or deletions if necessary.
Processing Restrictions: You can ask us to limit how we process your data in certain circumstances.
Objection to Processing: You have the right to object to the processing of your personal data, particularly for direct marketing purposes.
Data Portability: You may request a copy of your data in a structured, commonly used format to transfer it elsewhere.
Withdrawal of Consent: If you have provided consent for us to process your data, you can withdraw it at any time. This will not affect any processing that took place before your withdrawal.
Right to Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to file a complaint with the appropriate supervisory authority in your country.

We collect only the personal data necessary to provide our services and do not require consent for unnecessary data processing. For more details on GDPR and your rights, you can visit the European Commission’s official website: European Commission GDPR Overview.

12. Policy Changes
We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.

13. Questions, Concerns, or Requests for Access
If you have questions about this Privacy Policy or wish to access your personal data, contact us at tanah@managingthementalload.com.